Question 1

Is tax included in the package price?

Accepted Answer

Package cards show the base package price only. Any applicable sales tax is calculated clearly during checkout before payment.

Question 2

Can I add rice, roti, or sabzi to a plan?

Accepted Answer

Yes. Build your own package and set the exact portions you want of roti, rice, dal, sabzi, raita, and salad. You are charged per unit, then by the number of delivery days.

Question 3

Can I buy without creating an account?

Accepted Answer

No. Customers need an account before checkout so package tracking, start dates, reminders, order history, and notifications stay connected to the right profile.

Question 4

How is delivery calculated?

Accepted Answer

Delivery is charged per meal package only. One package receives one package delivery charge; two packages receive two package delivery charges.

Question 5

How do I check if my ZIP code is covered?

Accepted Answer

Checkout asks for city and ZIP code, then shows whether the address matches a free delivery zone, paid zone, or outside-zone delivery fee.

Question 6

What time does food arrive?

Accepted Answer

Deliveries arrive Monday through Friday, every morning.

Question 7

Can I pause a package?

Accepted Answer

Customers can request one self-pause per package. Admin can pause or resume packages when a customer needs help.

Question 8

How do student packages work?

Accepted Answer

Student packages collect university details and student ID metadata during checkout. Payment can complete first, but activation waits for admin approval.

Question 9

Can I reorder an expired package?

Accepted Answer

Yes. The customer dashboard shows package status and makes it easy to buy again after a package expires.

Clear answers before dinner is on the way.

Everything customers usually ask before checkout.

Plans and pricing

Delivery

Account support

Check your delivery zone during checkout.